Fee Payment and Appointment
Online Registration and
Appointment
The Online Appointment system has been introduced to ensure avoiding
congestion at the Passport Seva Kendras (PSKs) and cutting down the
waiting time for applicants. Appointments are allotted according to
handling capacity of a Passport Seva Kendra (PSK) and are based on an
Electronic Queue Management System. The following steps are involved in applying for a passport: online registration, filling up and submitting online application form, (alternatively, download e-form, fill up and upload the same at the Online Portal), scheduling an appointment and finally, the visiting a Passport Seva Kendra (PSK).
Online Fee Payment
Online Payment has been made mandatory for booking appointment to visit a
Passport Seva Kendra (PSK). Online Payment can be made through any one of the following modes: Credit/Debit Card
(MasterCard and Visa), Internet Banking (State Bank of India (SBI) and Associate Banks only)
and SBI Bank Challan. Applicants applying under Tatkaal service need to pay only the fee as
applicable under the Normal service while making Online Payment. The balance fee as applicable
for Tatkaal will be payable in cash at Passport Seva Kendra (PSK)/Passport Office, once Tatkaal application is
accepted by Officials. Online Payment will remain valid for one year from the first appointment
date. The fee will be forfeited if applicants do not submit application at Passport Seva Kendra (PSK) within this
period. No claim for refund, return or exchange of fee will be entertained for passport-related
services. In case of multiple payments for the same Application Reference Number (ARN), for
Passport-related services including miscellaneous services, the claims for refund will be dealt
with as per the extant policy governing them
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